refund policy

last updated 25 august 2026

this policy covers lynxr pro, which is $24.99 a month, billed monthly in advance. it forms part of the terms of service.

who you are paying

Paddle.com is the merchant of record for every purchase of lynxr pro. Paddle takes the payment, issues the invoice, handles tax, and issues any refund. your card statement will show Paddle rather than lynxr.

14-day money-back on your first payment

if lynxr has not worked for you, ask within 14 days of your first payment and it is refunded in full. you do not have to justify it.

a refund ends access straight away. a refunded month is not a month you keep — the account returns to the free tier when the refund is issued.

cancelling

you can cancel at any time from the billing page in the app.

there is no pro-rata refund on cancellation. cancelling takes effect at the end of the period you have already paid for: your access and your script allowance stay until then, and the unused part of that period is not refunded.

after the first 14 days

beyond the 14 days, refunds are at our discretion. ask and we will look at it — we would rather hear that something went wrong than not.

if a payment fails

Paddle retries a failed payment for a few days before access drops back to the free tier. nothing you have already written is deleted, and your scripts stay readable.

how to ask for a refund

reply to the Paddle receipt you were emailed, or use feedback in the app. either reaches us.